Managed Enterprise Mobility
Managed Enterprise Mobility (MEM) is an Enterprise-scale service that simplifies the management of your large mobile fleets.
Streamlined mobile fleet management
All your operations managed by one mobility partner across your entire mobile fleet.
Simple multi-OS management
Empower your workforce with the right applications by simplified management processes for multi-OS (iOS, Android, Windows) devices, including their own (BYOD).
Increase productivity
Reduce the need for your IT department to manage your mobile fleet so they can focus their efforts where it really matters.
Free up IT resources
Manage your ever-growing fleet of devices without needing additional resources in your IT team to support end user issues.
Manage assets and devices
Take control of your assets and devices by knowing who's got what and have the option of managing devices from cradle to grave.
End user app
Powered by Prisma*, a unique mobile app which empowers end users to self-serve rather than rely on Service Desk support.
Managed Enterprise Mobility plans
Our modular plans** help match the level of support needed for each of your end users.
** Services are for a minimum of 100 users and only available on TPG Telecom Business First mobile plans.
Managed Enterprise Mobility service options
Our range of MEM service options have been created for the purpose of simplifying the management of your mobile fleet and empowering your team. Depending on your chosen plan, you can enjoy the following features:
Managed mobility services
- Move, Add, Change, Deactivate (MACD) e.g. Global roaming activation, data pack addition, suspension, cancellation, new plan
- Multi-carrier support
- Online support portal
Asset management & reporting
- Asset management database for corporate finance teams
- Decrease unnecessary spend and reutilise spare devices
- Minimise lost / misplaced assets
Mobile device lifecycle management
- Cradle to the grave
- Device procurement
- Staging and fitting accessories
- Distribution to end users
- Break-fix support to get users up and running
- Management of warranty replacement and swap process
End user support
- Service desk directly available to end users
- Mobile app to request help, check for issues and access knowledge base
- SIM, device, operating system and application support
L1/L2 MDM/EMM end user support
- L1 and L2 MDM support such as pin code reset, device wipe and other end user MDM requirements
- Optional capability to administer and manage customer MDM/EMM environments, and upgrade to UEM
Product information
Managed Enterprise Mobility (MEM) product brochure
Want to know more about how our MEM services streamline the management of your mobile fleet while helping your team increase their productivity? Download our brochure today to discover all the benefits TPG Telecom’s MEM services have to offer.
Download brochureHow it works – Mobile-first transformation
All our plans have been designed with simplicity at their core. Get the best value with our AdvancedPlus MEM service, which is aimed at providing accessible end use support, mitigating risk, optimising costs and freeing up your IT resources.
Get in touch
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