Smart solutions for smart cities

Challenge: many councils operate on outdated technology that can’t keep up with today’s demands. Upgrading these systems is not just about replacing old computers or software; it’s about transforming the way councils work to become more agile, data-driven, and responsive to community needs. This can be a massive undertaking that involves everything from training staff on new technologies to ensuring uninterrupted service to the community during the transition.

Solution: leveraging TPG Telecom’s Dark Fibre and Fast Fibre solutions lets councils build high-capacity, scalable networks that underpin digital services and internal operations, ensuring they are ready for their evolving technological needs.

Challenge: as councils digitise more services, they’re collecting and storing more  personally identifiable information (PII) than ever before. This makes them prime  targets for cyberattacks. Councils must protect this data from theft and  ransomware, while also ensuring their systems are always available for community  members who rely on them.

Solution: TPG Telecom’s comprehensive cybersecurity solutions, including  advanced threat detection and response services, work to help safeguard your  network from cyber threats, to maintain the integrity and availability of critical services.
 

Challenge: councils are under increasing pressure to reduce their environmental impact while still expanding services. This includes everything from reducing energy use in council buildings to managing waste more efficiently. Achieving these goals requires smart technology solutions that can both improve operational efficiency and support sustainability.

Solution: TPG Telecom’s Internet of Things (IoT) solutions help councils monitor and manage their resources more efficiently, from tracking energy use in real-time to identifying opportunities to reduce waste. This technology supports councils in meeting their sustainability goals without sacrificing service quality.

Challenge: the move to hybrid work—where employees split their time between the office and remote locations—has accelerated, reflecting a significant shift in workplace dynamics. Councils now face the task of ensuring all employees can access the same resources and communicate effectively, no matter where they are. This means dealing with varied internet speeds, securing data across different networks, and making sure remote employees feel as connected as their in-office counterparts.

Solution: TPG Telecom offers secure SD-WAN and VPN services, making it easier for councils to manage network traffic and data. These services help keep connections stable and secure, so employees can work efficiently from home and on the go.

Challenge: maintaining fast and secure communication between locations is essential for councils with multiple sites, such as offices, libraries, and community centres. At the same time, they must comply with laws and regulations regarding data storage and protection, which can vary significantly from one jurisdiction to another.

Solution: TPG Telecom’s Dark Fibre and 10Gbps Ethernet solutions offer high-speed, secure connectivity that is ideal for campus-style networks. These are complemented  by private cloud services hosted in Australian data centres.  

Challenge: councils play a crucial role in supporting local and Indigenous communities, including fostering job opportunities. Ensuring that these opportunities are accessible and beneficial requires concerted effort and collaboration with these communities to understand and meet their needs.

Solution: TPG Telecom focuses on engaging with local communities and employing local contractors for its projects. This approach supports local economies and ensures that the benefits of digital transformation are shared widely, including with Indigenous communities.

Challenge: improving the mobility of the community and workforce, while also pushing forward smart city initiatives, can be a complex balancing act. Councils need to enhance public transport, support remote work, and ensure public spaces are connected and intelligent, all without compromising on security or accessibility.

Solution: With TPG Telecom’s Mobility solutions and Smart City technologies, councils can deploy public Wi-Fi, improve connectivity in public spaces, and implement IoT solutions to make cities smarter and more liveable. These technologies help councils improve services and the urban environment, making cities more attractive places to live and work.

Secure connectivity and innovation with TPG Telecom

Local councils are on a journey towards digital transformation, striving for a network that both meets today’s demands and is prepared for tomorrow’s challenges. TPG Telecom is proud to be an Australian public sector communications technology partner, helping councils prosper and serve the community through robust and dependable connectivity, with more flexible network solutions, backed with reliable service excellence.

TPG Telecom’s solutions are designed with the specific states and local government areas (LGAs) in mind, meaning that every council can benefit from our diverse range of solutions. TPG Telecom supplies world-class infrastructure, cybersecurity controls, and onshore customer support. By offering a whole-of-business solution TPG Telecom sets itself apart, providing customised, high-performance solutions to provide network security, flexibility, and mobility, optimising both cost and network performance.

Contact us for a consultation to review your current systems and explore how our solutions can align with your digital transformation goals.